Damp help and advice from the specialists
Frequently Asked Questions about Damp
Here are the answers to our most frequently asked questions about damp, causes of damp and damp surveys.
If you can’t find the answer to your question here, why not read our case studies or get in touch with a damp specialist.
Q: Should I get a damp survey?
If you can not pinpoint the source of the damp then yes, you should get a damp survey.
Q: When should I appoint a damp survey?
When you have a damp problem that you cannot identify.
Q: How much should a damp survey cost?
Anywhere between £90 and £250 depending on what part of the country you are in. Maystone Ltd charge £150 + vat within Greater Manchester.
Q: Should I get a damp survey when buying a house
A general rule of thumb is can you see signs of damp? Yes – get a damp survey, No – there isn’t and immediate requirement for a damp survey.
Q: Do homebuyers surveys include damp?
Generally speaking they do not include a comprehensive damp survey. They will in most cases point out that there is damp which requires further investigation but a thorough and dedicated damp survey is not part of the process. Check with your surveyor.
Q: What is involved in a damp survey
Well, a damp survey carried out by Maystone Ltd involves a specialist technician and many pieces of specialist equipment to accurately diagnose the cause of damp. Unlike many other “damp specialist” firms we do not rely on finding expensive repair solutions. Instead we pride ourselves of diagnosing correctly.
Q: How to get a damp survey?
Easy. Contact us, tell us your concerns and we will book an engineer to carry out a damp survey for you.
Q: How long does a damp survey take?
Depending on the size of the property and the complexity of the damp problem, between 30 minutes to 2 hours on average.
We allocate up to 1 hour on site. It typically takes 1 hour and generally only goes over if we are doing a more involved survey such as a building defect leak. Your report is included in the price.
Q: How is a damp survey carried out?
The way Maystone carry out a survey is different to most. We work methodically and systematically taking everything in to account. Relative humidity readings, moisture mapping, thermography readings etc. All of this builds a picture for our engineer to accurately diagnose the cause of your damp.
Q: What is your report like?
Our damp reports are detailed & photographic, outlining exactly what was found and with recommendations for repair.
Q: Another firm said we can have our survey money back if we use them to do the work. Do you do that?
No. We want our surveys to be credible without you feeling we may be incentivised to find a certain type of damp in order to make lots of money on the repair.
Q: I have a leak, maybe on my roof somewhere but it’s not a burst pipe. Is this a damp survey or a leak detection?
We class this as penetrating damp. It is a leak caused by building defect. Sometimes the search process is more involved.
Q: Another firm carried out a report stating we have rising damp. Should we go ahead with a new Damp Proof course?
No. Get a second opinion.
Q: Do you offer a nationwide service?
Yes. We offer a quote based on your location with travel time taken into account.
Q: How much does a damp survey cost?
We charge £150 + vat within Greater Manchester.
Suspect you have damp?
Contact our specialist leak detection team who can chat with you and discuss what the causes could be and the next steps for resolving your problem.