Leak detection help and advice from the specialists
Frequently Asked Questions about Leak Detection
Here are the answers to our most frequently asked questions about leaks, when to hire a leak specialist, how much is Trace and Access and what can be claimed from your insurer.
If you can’t find the answer to your question here, why not read our case studies or get in touch with a leak specialist.
Q: When should I appoint a Leak Detection Specialist over a Plumber?
When the leak is hidden. E.g. if you can see water spouting from a pipe and its accessible then phone your plumber. If you have a wet patch on your ceiling then call a Leak detection company.
Q: How much does leak detection/trace & access cost?
It varies from company to company but our price is £425 + vat
Q: Your price is £££’s cheaper than another quote?
Our prices are relevant to Greater Manchester only ensuring you are not paying for a nation wide service when we are just round the corner.
Q: Do you offer a nation wide service?
Yes. We offer a quote based on your location with travel time taken into account.
Q: What is your report like?
Our Trace & Access report is a detailed photographic document with all the relevant information your insurer requires to make a claim.
Q: Do I definitely have Trace and Access cover on my insurance policy?
Although most policies do cover Trace and Access it is important to speak with your insurer first.
Q: Do I pay you or does my insurer pay you?
You pay us and claim back from your insurer (providing you have Trace and Access cover).
Q: How long does a leak detection take?
We allocate up to 7 hours on site. Typically it takes 2 – 4 hours.
Q: Can you find leaks on central heating systems?
Yes we can, but there are many variables that can hinder the leak detection process when using Gas Tracer. Such as leak sealer in the central heating system, sludge or rust in the system causing blockages, types of flooring at the property.
Suspect you have a leak?
Contact our specialist leak detection team who can chat with you and discuss what the causes could be and the next steps for resolving your problem.